VIOLETTE FLOWING ELEGANT OCCASION DRESS

FREQUENTLY ASKED QUESTIONS

When will my order be shipped?

Due to the high volume of orders, all orders are shipped within 24-48 hours.

We ship throughout the world, detailed delivery information will be provided during the payment process and in the confirmation email.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a link to your personal tracking details. This will allow you to easily follow the progress of the shipment and stay updated on its status at any time.

What should I do if I want to return an item?

We proudly offer a 30-day money-back guarantee.

If you are not completely satisfied with your purchase, you are free to return any unused item within 30 days of delivery, hassle-free.

Once we receive your return at our warehouse, we will quickly process a refund to the original payment method.

How can I get a refund?

After reaching an agreement with the customer, the refund will always be processed through the originally selected payment method.

If you paid with a credit card, the amount for the returned items will be refunded directly to your credit card account.

If you used PayPal, the refund will be credited to your PayPal account.